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Sunith Kosuru
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Jan 2, 2018

Sound touch 30o sound bar international warranty

Hello,

I would like to bring Bose sountouch 300 sound bar purchased in Germany to India. When enquired at a store in Hyderabad, i am told that to pay 30% of the price to avial warranty in India.

Aren't the products sold by Bose, irrespective of the country, come with the same international warranty?

I do not see an advantage of being a priviliged customer of a premium product seller like Bose?

Seeking help in this regard. I will be happy to provide you further details.

6 REPLIES 6
Brian_M
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Dec 5, 2016

Re: Sound touch 30o sound bar international warranty

Hi Sunith Kosuru,

 

Thank you for your post. When you purchase a Bose product either directly from Bose, or from an authorized reseller of Bose products, you will receive a manufacturer's warranty. The terms of this warranty may vary depending on your region. For more information, please visit global.bose.com/warranty

 

Best regards,

 

Brian - Bose Support

 

Sunith Kosuru
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Re: Sound touch 30o sound bar international warranty

Hi Brian,

Thanks for your reply.

I have read the details in the link provided by you prior to posting on this forum. But, i could not find suitable information.

 

My question was very specific to an issue. Could you answer with more details?

 

Do you support the statement that i pay an additional 33% of the price (In india) to make my product eligible for warranty in India?

Aint the Bose products come with International warranty?

 

Regards,

Sunith

 

Brandon_M
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Re: Sound touch 30o sound bar international warranty

Hi Sunith,

 

Are you being told this at a Bose store or an authorized reseller in Hyderabad?

 

Thanks,

Brandon - Bose Support

Sunith Kosuru
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Jan 2, 2018

Re: Sound touch 30o sound bar international warranty

Hi Brandon,
Yes, I am told at an exclusive Bose store in hyderabad.

Thanks,
Sunith
Brandon_M
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Dec 5, 2016

Re: Sound touch 30o sound bar international warranty

Hi again Sunith,

 

Thank you for the follow-up.  Warranty information is located HERE under "Service Policy".

 

If you have any more questions, please let me know.

 

Best Regards,

Brandon - Bose Support
 

Durgesh
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Apr 28, 2018

Re: Sound touch 30o sound bar international warranty

What is the final outcome of this issue? Does one has to pay 30% of the product amount to avail warranty in India?