Rouge 1
Participant
  • 3
  • 1
  • 0
Registered since

Jul 3, 2020

Sound touch App on iPad

I have updated the app and now it does not work on the iPad, but will work on my iPhone!

(Both have the latest IOS software)  Is there a glitch with the update?

 

2 REPLIES 2
fw
Participant
  • 1
  • 2
  • 0
Registered since

Mar 10, 2017

Re: Sound touch App on iPad

Same with me. IPad not working, IPhone OK. 

Sam_F
Moderator

Re: Sound touch App on iPad

Hi all,

 

Thank you for reporting this to us. We have verified an issue causing the SoundTouch app to not successfully launch on some versions of iPads. We have investigated this a bit and have also verified that it is not due to iOS14, specifically as some have been able to recreate the issue on devices running iOS13. We are actively working on a resolution and will let you know as soon as possible when it is available. We apologize for any inconvenience this caused and any impact to your SoundTouch experience.

 

Let me know if you have any queries regarding this.

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!