Our Engineering team has had a look at your logs the library .xml file s you sent in later. They confirmed that there are several Podcasts listed with erroneous meta tags which may be causing the SoundTouch music server to crash when it attempts to index them.
These podcast files may have previously been deleted from your computer, but due to an iTunes issue their record still lingers in the library.
To solve this issue we will need to find, edit, and then remove these files from your library. This can be done with the steps below:
Oct 6, 2014
It is unclear from what you wrote. Were you unable to re-add the library after removing it? Or did that work correctly?
Additional troubleshooting for a 1608 error can be found in this article: "Service Unavailable" message displayed (1608)
Please try those steps and let us know what results you found. Thank you.
These symptoms are unusual enough that we would like to have a closer look at the log files from your SoundTouch app to learn more. To gather these logs, follow these steps:
Logs of the software startup should hopefully contain some information about why the music server is crashing so quickly. Please email those files to us at ****************@bose.com and set the original post title as the subject line so that we can identify and match the logs up with the issue.
Once we have these files we can escalate this to our engineers for examination. Thank you.