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SoundTouch 10 won't play and app update loop
12-06-2018
12:05 AM
Message 1 of 11
Hello. I know that probably this has been asked before but here I am. I got a SoundTouch 10 on thanksgiving, connected it through Wi-Fi to 2 different iPhones. A few days later, the speaker stopped working with my phone. I tried to connect it again, tried desinstaling/reinstaling the SoundTouch app and nothing worked. So now I actually have a few issues:
- the app is on eternal loop. Every time I open it, it asks to be updated. Also, it doesn't allow me to "Add a service", which I think is where I should go to add spotify (?);
- if I open my spotify, the app detects the speaker, shows a message of "Connecting..", but it never does.
I'm very frustrated with it and hope I can get some help. Thank you!