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May 15, 2016

SoundTouch 20 III has after latest update case sensitive search in DLNA

Hi Bose,

 

latest firmware for Bose SoundTouch 20 III is really unusable in searching in DLNA library. I can't find album or tracks because search is case sensitive.

It works very well with previous firmwares.

 

thanks, m.

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Jan 16, 2015

Re: SoundTouch 20 III has after latest update case sensitive search in DLNA

Hi Bose!

 

A "case sensitive" search function is really useless. Please confirm that you know this problem and that you will fix this bug in one of your next updates!

 

thx and best regards,

     Andi

 

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Dec 5, 2016

Re: SoundTouch 20 III has after latest update case sensitive search in DLNA

Hi hlavki and Andreas,

 

Thanks for the post.  I'm escalating this now, as I don't believe engineering is aware of this.

 

Best,

Brandon

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Dec 26, 2015

Re: SoundTouch 20 III has after latest update case sensitive search in DLNA

Hi Brandon,

just wanted to hear about the status.
With the latest update, the search is still case sensitive.

Best regards,
Alex
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Dec 5, 2016

Re: SoundTouch 20 III has after latest update case sensitive search in DLNA

Hello Alex2012,

 

Thank you for posting. At this time, this issue is still being actively investigated by engineering. Once we hear back, we will let the community know.

 

Thank you,

Joel - Bose Community 

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Apr 3, 2016

Re: SoundTouch 20 III has after latest update case sensitive search in DLNA

@Joel_D,

 

Just for your information - searching the iTunes library is NOT case sensitiv, only NAS libraries ...

 

Regards,

Central

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Dec 5, 2016

Re: SoundTouch 20 III has after latest update case sensitive search in DLNA

Thanks for the info Central!  We were able to update the ticket before it was bumped up to engineering. 

 

Best,

Brandon - Bose Support

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Jan 23, 2016

Re: SoundTouch 20 III has after latest update case sensitive search in DLNA

I can confirm DLAN search case sensitivity also. It is gruelling. A search for "eminem"will give no results whilst "Eminem" will find the artist

 

Also i noticed the keyword search is messed up. It cant handle multiple keywords which may be out of sequence

e.g.

When searching for "Now That's What I Call Music! 83"

"now" gets nothing

"Now" gets all Now... albums

"Now 83" gets nothing

 

Likewise searching for "Back To Black"

both "Back" and "Black" seperately give results but together i.e. "Back Black" gives nothing

 

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Dec 5, 2016

Re: SoundTouch 20 III has after latest update case sensitive search in DLNA

Hi sadsack5000,

 

Thank you for this information. This is certainly helpful. These reports are still being investigated by our Engineering teams. If any of you haven't already, could you please provide us with the make and model number of the NAS device you are using, as well as the name of any media server software being used, and the version number. 

 

Thank you!

 

Brian - Bose Support

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Apr 3, 2016

Re: SoundTouch 20 III has after latest update case sensitive search in DLNA

Hi @Brian_M,

 

I've post my make and model again in the original post from 2017 ....

 

[All OS] Problems searching NAS

 

Regards,

Central