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CGirton
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Apr 8, 2017

SoundTouch 20 Loading Bar Crash

When powering on  my SoundTouch 20, the loading bar will fill completely then the system will crash. I have tried factory resetting via 1+ Volume- as well as going throught the app via ethernet and USB (it cannot find device)

I have no way of getting the system to a state where I can restore functionality through system restore. 

2 REPLIES 2
CGirton
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Apr 8, 2017

Re: SoundTouch 20 Loading Bar Crash

I am still having this issue

Brent_B
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May 16, 2016

Re: SoundTouch 20 Loading Bar Crash

Hi CGirton, 

 

I'm very sorry to hear that. Thank you for bumping the thread back up. Can you try to re-flash the software on the system using a USB stick and the procedure HERE? If this doesn't resolve it, the system may need service. Please reach out to us HERE

 

 

Thank you