Notice

The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.


Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.


Thank you to all who have contributed and benefited from interacting in our Community. We look forward to continuing to serve you online.


Regards,
Bose Customer Service Team
cancel
Showing results for 
Search instead for 
Did you mean: 
bobbymsharma
Participant
  • 0
  • 2
  • 0
Registered since

Jun 9, 2020

SoundTouch 30 Clock

A few months ago we bought 3 SoundTouch 30's. On one of them the clock seems to move position, sometimes its at the bottom of the display, others its in the centre, bottom left, bottom right. Its driving me nutty as I can't find an explanation for it.  The other two are fine - the clock remains in the same position.

 

Has anyone seen this?  - I'm six months into my warranty and don't want to ignore this if this is a sing of a problem to come.

 

thanks

Bobby

1 ACCEPTED SOLUTION

Accepted Solutions
Jeff_G
Moderator

Re: SoundTouch 30 Clock

Bose Best Answer selected by Moderator Hector_B

Hi Bobby, 

 

Thanks for reaching out! 

 

This is completely normal. Essentially, the clock moves position regularly to prevent screen burn-in from occurring on the display.

 

You'll experience the same effect with clocks on Android smartphones that are visible when the screen is not in use. 

 

Thanks.

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!

View solution in original post

3 REPLIES 3
Jeff_G
Moderator

Re: SoundTouch 30 Clock

Bose Best Answer selected by Moderator Hector_B

Hi Bobby, 

 

Thanks for reaching out! 

 

This is completely normal. Essentially, the clock moves position regularly to prevent screen burn-in from occurring on the display.

 

You'll experience the same effect with clocks on Android smartphones that are visible when the screen is not in use. 

 

Thanks.

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!

View solution in original post

bobbymsharma
Participant
  • 0
  • 2
  • 0
Registered since

Jun 9, 2020

Re: SoundTouch 30 Clock

thanks so much for your reply. As i say i was curious because of the three speakers i have i have only noticed this behaviour on one of them.

 

Regards

Bobby

Vicky_W
Moderator

Re: SoundTouch 30 Clock

Thanks for getting back to us Bobby! Please could you mark @Jeff_G's solution as the 'Accepted solution' as this will help others in the future!

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!