Oct 27, 2017
May 16, 2016
I'm sorry to hear that your system isn't working. The SoundTouch 30 is not a dual voltage system. If your system was purchased in Mexico, it would have been rated for 120 V. Since India is rated at 240 V, this system will not work unless used with a step down transformer rated at 150 W or larger. Have you tried the system with a transformer? Did the service center advise that the unit was damaged from being plugged into an outlet with the wrong voltage?