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Jan 21, 2018

SoundTouch 300 lost connection with my Samsung TV

Samsung TV
Model #: UN65MU8000

I had to unplug the power and HDMI from my SoundTouch 300 and now I can’t get the sound bar to recognize the HDMI (ARC) cable. How do I get it working again? I have tried resetting the SoundTouch 300 and following step by step the instructions 5 times and it still won’t read the HDMI. HELP!
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Dec 21, 2017

Re: SoundTouch 300 lost connection with my Samsung TV

Did you check your TV settings to make sure Anynet+ (HDMI-CEC) is still enabled?  If that is still set to on, check the Speaker List and make sure that 'Receiver (HDMI)' is still selected.  Otherwise, sorry I don't know.  Good luck!

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Jan 22, 2018

Re: SoundTouch 300 lost connection with my Samsung TV

This seems to be an ongoing problem with the unit disconnecting itself from Samsung smart tv's etc using the Arc connection. Seems they still haven't fixed the problem???