co2olson
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May 6, 2018

SoundTouch 300 reset

I'm having trouble setting up my SoundTouch 300. I've tried everything to get it going but my SoundTouch app won't recognize it. When I do a reset on the soundbar it is good until it turns back on. My research says the SoundTouch icon should glow amber when it turns on but mine is blinking amber. My phone also won't connect to the soundbars Wifi. It says IP configuration failure. Any ideas what is happening?
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Dec 15, 2016

Re: SoundTouch 300 reset

Hi co2olson,

 

Thanks for reaching out to the community. I am sorry about your experience so far with the Soundtouch 300.  I would definitely reach out to our support line for assistance. Here is a link you can use. Click on your country, scroll down to "Contact Us"

 

 

Regards,

 

Tony - Community Support