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HTownGirl
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Jan 17, 2019

SoundTouch 300 sound bar audio issues after power surge

House sustained lightning strike which fried Acoustimass Bass Module. Got that fixed (new circuit board) and put repaired unit back onto SoundTouch 300 soundbar. Discovered soundbar sounds terrible now. Very hollow sounding - nothing like it used to be. Crisp, clean sound is gone. It must have one or more damaged speakers from the lightning strike. Can this be repaired or do we have to replace? 

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Moderator

Re: SoundTouch 300 sound bar audio issues after power surge

Hi HTownGirl,

 

Thanks for the post, and I'm sorry to hear about the issues you're having.

 

I would absolutely recommend having the Soundbar repaired as well.  If the repair facility is not able to repair it, they'll replace the system at no additional cost.

 

Best Regards,

Brandon - Community Support