Thank you for posting in the community! Sorry to hear about the issues, but would be glad to help!
Let us know so we can further assist!
Tony A - Community Support
- It is connected to TV , using set top box
- Yes, suddenly in between it will shut down.
- Not yet.
Thanks for replying back!
If we can try a basic power reset to start, I'd like to see if this clears up the issue. If it does not, I'd recommend trying a factory reset by following the steps HERE.
Let us know how it goes!
After basic power reset, for now its working good with optical cable without any interruption.
But can you tell me will I have the same issue if I start using with HDMI cable? If yes ,Why is it so?
Dec 5, 2016
Thank you for getting back to us, I'm glad to hear this is working again for you. There shouldn't be any issues with power in using an HDMI connection. Please keep an eye on this and let us know how it goes.