The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.

Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.

Thank you to all who have contributed and benefited from interacting in our Community. We look forward to continuing to serve you online.

Bose Customer Service Team
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Registered since

Aug 29, 2020

SoundTouch 300 won’t turn on.

Out SoundTouch 300 just stopped working. It won’t turn on. Help! We’ve tried to reboot it and unplugged it and re plugged it. 

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Registered since

Oct 18, 2017

Re: SoundTouch 300 won’t turn on.

You probably need to contact Bose Support for your location and arrange to send it in for repair.  This seems to be a somewhat common problem with the Bose Soundtouch 300.