Jul 21, 2017
Sep 25, 2014
Does the SoundTouch 300 turn off when there is no audio playing after a certain amount of time, or does the system turn off in the middle of playing music or watching TV? If the system turns off after 20 minutes of no audio, as Animal had mentioned we just released a new SoundTouch update which will enable the ability to disable the auto-off feature. You can disable this by opening the SoundTouch application>Menu>Settings>Speaker Settings>SoundTouch 300>Advanced Setup> then toggle the Auto-Off option there.
Let us know if the above helps at all and we can take it from there if needed! Thanks!