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Jul 20, 2015

SoundTouch Controller - Unable to pair with new cinemate 520 bluetooth adapter

Hi Bose Community
I have just upgraded my cinemate 520 soundtouch adapter for the new bluetooth model
The console reinstalled on to my network and did the required updates to display bluetooth on both the app and the console
However there is now no longer a way to 'connect an additional soundtouch controller' to the system like there was before as the option to do this is no longer available in the system menu options
If I click on any of my other devices this option is still available
Any ideas?
Many thanks
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Community Manager - Retired
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Sep 2, 2014

Re: SoundTouch Controller - Unable to pair with new cinemate 520 bluetooth adapter

Hi there. 
I'm sorry to say that SoundTouch controller support was discontinued from the current generation of systems.  Although your CineMate system is the older version, updating the adapter essentially makes it the newer Bluetooth enabled version.
Unfortunately I don't have a workaround for you.  You can continue to use your controller on of your other systems though.
Thanks.