Hi there, I purchased a Soundtouch 10 few months ago and streams all my favorite Hong Kong radio stations from Sydney. It worked very well. Few weeks ago, for some reasons it have stopped playing most of my favorite HK radio stations and geting the following message:- INTERNET RADIO UNAVIALABLE The selected internet radio content cannot be played (1011) The stations streams ok to my iPhone and Android mobiles, just not now to my Bose SoundTouch. I went to the local Bose shop in Sydney and tried these HK radio stations and the same error message comes out. All other local Aus stations work fine to my Bose. The radio stations that wont play are all RTHK and wonder what the problem could be? Thanks!
Hi KOL, Can you please provide us with a list of all stations you find which are giving this error? Please use each of the station names exactly as they appear in the app. We can use this to perform our own testing on each of these stations and escalate the problem if we are able to replicate the same symptoms. Let us know. Thank you.
Hi Bose, I just bought a SoundTouch 20 and while setting it up I noticed I kept getting error 1011 when I tried playing 98.5 Sonshine fm from Perth, Australia and unable to play the station. Could you look into this issue please? Thank you in advance.