Hi, I am trying to connect my STWLA to a Huawei HG659 router. the router has a 2,4G option and a 5G option. I select the 2.4G option and enter the password (tested as its the same on all devices in the house). the STWL goes through its routine but the app come back asya "couldnt connec to Wi-Fi". Not sure where we are going wrong. cant find the HG659 in the list of non compatiable devices.
Help would be greatl appreciated as I would to add the SoundTouch 10.
Can you check to make sure the firmware on the Huawei is up to date? We have seen older firmware versions cause issues very similar to what you're describing. If that doesn't work, can you try the steps in the article HERE to see if they help? Please let us know if you have any additional questions.