number8wire
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Jun 16, 2017

SoundTouch Wireless Link Adapter - Huawei HG659

Hi, I am trying to connect my STWLA to a Huawei HG659 router. the router has a 2,4G option and a 5G option. I select the 2.4G option and enter the password (tested as its the same on all devices in the house). the STWL goes through its routine but the app come back asya "couldnt connec to Wi-Fi". Not sure where we are going wrong. cant find the HG659 in the list of non compatiable devices.

Help would be greatl appreciated as I would to add the SoundTouch 10.

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Re: SoundTouch Wireless Link Adapter - Huawei HG659

Hi number8wire,

 

Can you check to make sure the firmware on the Huawei is up to date? We have seen older firmware versions cause issues very similar to what you're describing. If that doesn't work, can you try the steps in the article HERE to see if they help? Please let us know if you have any additional questions. 

 

Thank you 

number8wire
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Re: SoundTouch Wireless Link Adapter - Huawei HG659

Thank you for the responce. I have resolved the issue by making a manual connection to the wireless router .