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Jun 18, 2018

Soundbar 300 connecting Philips tv

Hello, 

 

I have troubels with the connecting between the soundbar 300 en my Philips tv. When I put on my tv I Get the massage that the connection has fail and the tv speakers when on. Hoe can I fix this problem?

 

Betsie

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Jun 6, 2018

Re: Soundbar 300 connecting Philips tv

Hello Betsie,

 

Thanks for you question and welcome to the Community! 

 

How are you connecting the soundbar to the TV - HDMI (ARC) or optical audio cable? You might also go into settings on your TV and make sure that you have disabled the internal speakers.

 

Let me know!

 

Best Regards,

Greg - Community Support