Jun 18, 2018
I have troubels with the connecting between the soundbar 300 en my Philips tv. When I put on my tv I Get the massage that the connection has fail and the tv speakers when on. Hoe can I fix this problem?
Jun 6, 2018
Thanks for you question and welcome to the Community!
How are you connecting the soundbar to the TV - HDMI (ARC) or optical audio cable? You might also go into settings on your TV and make sure that you have disabled the internal speakers.
Let me know!
Greg - Community Support