Jan 15, 2017
Dec 5, 2016
@monaro327 is correct. Only one AM300 bass module and one pair of VI300 rear speakers can be connected to the system at any given time.
Feb 16, 2017
Feb 3, 2017
I am sorry for the intermittent connectivity between your SoundTouch 300 and the Acoustimass 300 and Virtually Invisible 300 speakers. The fact that it is dropping the signal consistently within 40 seconds is usually indicative of the system either experiencing issues with interference or the system needing a reset.
To reset the SoundTouch 300, turn the soundbar off then unplug the power cord. Wait at least 30 seconds. Reconnect the power cord. Wait 30 seconds for the system to reboot.
If still having issues pairing the VI300 speakers or AM300, reset all expansion accessories. Resetting the AM300 requires the power cord to be unplugged for at least 30 seconds. Reconnect the power cord and wait 15 seconds to reconnect with the ST300 soundbar. Reset the VI300 speakers by unplugging the power cord for the receivers for at least 30 seconds. Reconnect the power cord and wait 15 seconds for them to reconnect with the soundbar.
If the signal still drops, try going through the pairing process again.
1. Press the SoundTouch button on the Bose remote control.
2. Press and hold 7 on the Bose remote control until the connectivity indicator (the LED all the way on the right out of the 4 icons) on the soundbar blinks white. Once paired, the bass module or surround speakers emit a tone and the connectivity indicator on the soundbar glows white.
3. Repeat the process until all the surround speakers and Acoustimass are paired.
If still having issues, check for other wireless devices positioned near the ST300 soundbar, AM300, and VI300 receivers. The most common source of interference in a home entertainment center is a router. If there is a router next to one of your Bose products, try unplugging the router temporarily to see if that resolves the issue. If it does. try moving the router further away from the Bose products. Another potential fix is to change the Wi-Fi channel for your home network.
If you still need help after the above troubleshooting steps, feel free to let us know.
Mar 9, 2017
May 18, 2017
Apr 27, 2017
Pitching my voice to have the ability to connect an additional pair of VI300 speakers to the system. I already have one pair and the bass module but would appreaciate a more sorround(larger distance between left and right) feeling from the front (not tottally great from the soundbar but that is understandable).
I would be perfectly happy if it stayed as a 5.1 system using the soundbar as one front speaker (althought 7.1 would be a great option but I uderstand that might be stretching it processor wise). If you guys can do this with a system update(understand that it might no be based on how you designed the system) I would be willing to buy those speakers, increasing your sales and would be a happier customer 😉
Jul 12, 2017
I totally agree with you wrk, I'd love to expand with more satellite speakers for the 300. You think it wouldn't be that hard to do with a little programming and an update. Let's hope it'll happen sometime soon.