Just set up our new Bose Soundbar and am having a problem. Everytime we tried to turn it off with the remote, the universal remote turns off both the TV (Sony 4k) and the Soundbar, but then it immediately restarts and everything turns back on again (TV and Soundbar). The Soundbar is placed on the same TV stand level as the TV, about 1 foot in front of it. Finally just had to unplug the Soundbar to get everything off..
Anyone know why this is happening? Is it the placement of the Soundbar? Something else?
May 16, 2016
I'm sorry to hear that you are experiencing this. Which soundbar do you have? If you're using HDMI, this could be an issue with CEC where we should try to adjust the CEC setting to 'Alternate On'. Adjusting this does vary based on the particular soundbar that you have. If you have a SoundTouch 300, here is how to make the adjustment: