HI, I can no t get 5.1 from chromecast neither xbox. Both are connected directly to the soundlink via HDMI. I also tried to connect the xbox via digital input, setting the input, but it also doesnt work. Whats happening? It doesnt have 5.1?
Thanks for the further context on this. The format label on the front of the Cinemate system is just an indicator of what type of sound the Bose system is receiving from your device. That is, if it displays "2.1", that is the only type of sound sent from your device, and no internal settings on your Bose system can adjust this. Any changes to this will need to be made in the audio output menu of that device (in Audio settings for your xbox or chromcast.) to specify what format sound will be sent as. If possible select a Dolby Digital or DTS format of 5.1 output on your source devices. While the cinemate should be able to handle 5.1 uncompressed (PCM) sound as well, it is not the preferred format. Note also that even sources which have 5.1 sound enabled and selected internally will only actually send this surround sound signal when playing content which is specifically recorded in 5.1. For instance the menu and most streaming content from the chromcast, will be stereo material which will play in a 2-channel format. Only movies and similar media which were specifically recorded in a 5.1 format will show this mid playback. (This should work with your DVD on the right settings if nothing else) Hope this helps you troubleshoot further!