May 24, 2018
I've held 2 and - to reset the speaker....
I've unplugged for 30 seconds...held the 1 and -...
Nothing has helped the speaker, via the app, connect to the internet. In fact, I can see the Login page greyed out behind the error message telling me no network is found.
I've uninstalled the Sountouch App twice.
please help, as I purchased two speakers for my sons birthday last week and couldn't get them to work.
Dec 13, 2016
Welcome to the community. We're sorry to hear you're having this issue, we should be able to assist you. There are a few questions we'd like to ask for clarification in order to do so.
Thanks for posting, we look forward to your response and have a great day.