Silent Starter
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Mar 21, 2019

Soundtouch 300 soundbar died

My Soundbar 300 was working perfect for 8 months , it is on a TV i do  ot use every day. Today went to turn it on and there was no lights, power totally no responsive. Un pluged power for 5 minutes , tried to reste unit nothing still no power or lights. what should be done? 

Gabby Guru
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Oct 18, 2017

Re: Soundtouch 300 soundbar died

If you can't get it working, make sure you start the Bose warranty process while still under warranty.

Moderator - Retired
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Feb 26, 2019

Re: Soundtouch 300 soundbar died

Hi, mcklew5.


Thanks for your post, and welcome to the community. We're sorry that your Soundbar isn't powering on. It's worth trying another power outlet and a different cable if you have one.


If you don't have any luck with them, please telephone our support team. To find the appropriate number, please select your country from this list and click "Contact Us" from the menu at the bottom of the subsequent page.


Please let us know how you get on.


Best regards,


Patrick A - Community Support