Nov 23, 2018
Mar 15, 2018
Thanks for writing in!
This sounds like something going on specifically on the Spotify app as it shouldn't "hijack" the connection upon opening Spotify, it should default to the phone's internal speakers or Bluetooth device if it's connected before streaming from Spotify. As an example, I have 6 SoundTouch speakers at home which I've used with the Spotify Connect app before. Whenever I open the Spotify app, it defaults to the internal iPhone speakers I'm using and only streams to the SoundTouch systems when I select them in the Spotify app.
There is a setting under "storage" in the Spotify app to delete the cache. Can we see if this helps on your daughter's phone?
Tony A - Community Support