I started the Soundtouch 300 update this morning and it installs stuck at the step 2/2 on 83%. After the reboot ( plug in plug of ) of the soundbar at the end of the installation it starts installing again with Step 2 of 2 and get stuck at 23% of Installing.
How can I stop reboot or installing manually the update of firmware . ?
I already tried this http://downloads.bose.com/ced/soundtouch/soundtouch_usb/index.html#soundtouch_300
But not any success.
Thank you for your post and welcome to the Bose Community.
I'm sorry to hear that you are having difficulty installing the firmware update to your SoundTouch 300 Soundbar.
To confirm, have you tried the manually updating with a USB cable (alternate method)?
If not, I would recommend attempting this.
Should this be unsuccessful, then please factory reset your system. To do this, please follow these steps:
Then, you will need to set up your Soundbar again through the SoundTouch application.
Once you have done this, please attempt to update it again.
Let me know how you get on with this.
Charlotte G - Community Support