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Apr 4, 2018

Soundtouch 300

Hi, I'm new to this forum and have been having 2 different issues. One with my Soundbar and the other with the acoustimass 300 sub. The sound from the soundbar cuts out intermittently and I'm getting a popping sound from my sub. My system is only 2 months old, the soundbar has been replaced once because of a bluetooth problem. The soundtouch 300 is up to date and also the app is up to date. My router/modem is in a different room, the 2.4Ghz is on channel 11 and no other electronics are near the sub except for the one of the soundtouch 300 satellite speakers (obviously the soundbar is near the tv). The popping just started yesterday. Sound cutting out has been an ongoing issue. $1500 you would think these issues would not be happening.