Thank you for the post, and sorry to hear about the difficulties you've been having with your soundbar.
What sources of audio are cutting out? SoundTouch/bluetooth/HDMI?
Does your router have a 5GHz network? If so, can we connect as many devices as possible (including the soundbar) to the 5 GHz network? This will help eliminate interference, which is most likely what is causing the popping noise.
Let us know so we can get this resolved for you.
Brandon - Community Support
Thanks for the information.
Are you able to connect anything else to the 5GHz network in order to reduce strain on the 2.4GHz one? This would be the best course of action, as it sounds like you have quite a few wireless devices in your home.
As well, do you have neighbors nearby? If so they could have gotten new devices or a stronger router that could be causing interference.
Let's give this a shot and if it doesn't help, we can continue investigating.
Sep 8, 2017
Sorry to be the bearer of bad news, it's an issue that exists and it would appear nothing can be done about it.
When I contacted Bose, it was made out that the issue was an isolated issue, but after starting this thread: https://community.bose.com/t5/SoundTouch-Speakers/Acoustimass-300-popping-noise/td-p/70053 it would appear it's not.
I've had my sub replaced and the issue still is happening 😞
Not been happy with my purchase at all really, but not much I can do about it now.