Nov 18, 2018
Hi - New on here. I have a soundtouch 10 and 30, I've them a few years, no issues beyond the odd drop in wifi. Everything was fine yesterday, even this morning but I've tried to use an internet radio preset this evening and it wont work on either device. I can stream via bluetooth from my phone and iMac ok to both devices, tunein works on both devices, I and even group them. I've rebooted my router and both devices, I've logged out of my soundtouch account, still nothing. On the soundtouch 10 I get error 1029 via the app and on soundtouch 30 via the app I get 1036, on the 30 it shows the radio station and the stop symbol.
Everything did a firmware update last week but they have all been fine until this evening. Nothing has changed so I'm a bit stuck.......
I am having the same issue with a Wave Soundtouch 4. This morning early, worked fine. This afternoon, system says that "service is unavialble." Very odd problem.
Same here, my 10, 20 and 300 wont play any internett radio. TuneIn works.......
Are the speakers connected to a central service...that is out of service?
Nov 18, 2018
Soundtouch Internet Radio and presets don't work. I hate this system and can't access favorites through the provided stations.
Screw Bose and their lame product. Only aggravation with it.
OK - just figured out, you have to log in to TunedIn and then look for the names of the Internet Radio stations ... we found almost all of our favorites... and were able then to replace them on the Presets...
Better would've been an update of the App with clearer instructions, but all's well that ends well - and sounds great!
Actually TunedIn seems to be great - offerering all sorts of services like free foreign language podcasts, episodes, internet radio stations ... just a shame that Bose isn't informing us better!
Nov 19, 2018
the same problem here. Internet Radio does not work anymore. TuneIn works... but it takes minutes to load, and there is more than 15minute delay compared to FM broadcasting.
Can Bose please urgently restore the Internet Radio?