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shredd3r
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Nov 27, 2019

Soundtouch Portable Firmware s9423.060007.0

Can I get a copy of the latest firmware to flash via the browser update? I've searched but no joy.

 

I have a Soundtouch Portable with current firmware version s9423.060007.0. It's failing to connect via the App with the error failed, try again later.

 

It's added to the network and I can Airplay to the device no problem. I can also access the setup and firmware screen via my browser on the local IP.

1 ACCEPTED SOLUTION

Accepted Solutions
Jeff_G
Moderator

Re: Soundtouch Portable Firmware s9423.060007.0

Author Accepted Answer selected by shredd3r

Hello shredd3r, 

 

Thanks for reaching out via the Bose Community. Welcome to the site. 

 

If your speaker is already connected to your network, you can press and hold preset 4 and vol- together for around ten seconds to issue a forced update. 

 

Alternatively, manual update information/download files can be found here.

 

I hope this helps!

 

Kind regards, 

 

Jeff G - Community Support

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
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View solution in original post

2 REPLIES 2
Jeff_G
Moderator

Re: Soundtouch Portable Firmware s9423.060007.0

Author Accepted Answer selected by shredd3r

Hello shredd3r, 

 

Thanks for reaching out via the Bose Community. Welcome to the site. 

 

If your speaker is already connected to your network, you can press and hold preset 4 and vol- together for around ten seconds to issue a forced update. 

 

Alternatively, manual update information/download files can be found here.

 

I hope this helps!

 

Kind regards, 

 

Jeff G - Community Support

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!

View solution in original post

shredd3r
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Nov 27, 2019

Re: Soundtouch Portable Firmware s9423.060007.0

Thanks Jeff!