swastik82
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Nov 23, 2015

Soundtouch RadioTunes

Hi Everyone
I just purchased the Bose Wave Soundtouch system. Last 2 to 3 days I have been listening to RadioTunes. However since today I am unable to do so. I am getting the message that Internet Radio is unavailable. Whereas if I visit the webpage for Radiotunes and select any genre they are playing perfectly fine.
Does anyone else also facing this issue? 
Regards
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Moderator

Re: Soundtouch RadioTunes

Hi Swastik,


We have heard a few other reports that specific RadioTunes stations are having trouble playing through SoundTouch today and are in the process of investigating this with vTuner (our internet radio provider).


Can you confirm precisely which Radiotunes stations are failing and what 4-digit error code you see when they do?
Thank you. 

swastik82
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Nov 23, 2015

Re: Soundtouch RadioTunes

Hi George
First of all I will like to thank you for looking into the issue.
Now to answer your question, I am facing the issue with all the RadioTunes stations and not any specific station. I am getting the error code 1011 for all the stations.
Thank you.
Moderator

Re: Soundtouch RadioTunes

We appreciate the additional information! As we mentioned, this is under investigation and we will provide any new details about the situation here as they become available.