Soundtouch SA-4 controller pairing problem

[coopersport]

Hi there, I just bought a brand new old stock SA-4 for my pool area, I bought this instead the newer SA-5 because can be controlled by the Hokey Puck, this feature is more important for me because you can controll the system without the use of an iphone.

the problem is in the new soundtouch app there is no way as showhe in the manual to connect the controller to the system, are anybody aware about a different way to do it?

Grazie, Fabio.

[bartlowj]

I still have the option. Click on the speaker, then the gear icon. At the bottom I have the options: “Connect to a WiFi network”, “Connect Soundtouch Controller”, and “Remove Speaker”.

[coopersport]

I have only connect to a wifi and remove speaker

[bartlowj]

Is your SA-4 running 19.0.5 and Soundtouch App: Interface Version 19.1.6, Protocol 60, App 18.1.4. 

[coopersport]

19.0.5 for the speaker and 18.1.5  android and 18.1.4 ios

[coopersport]

pc version 18.1.4, could be a defective controller? I already resetted it by removing one battery and putting it back while the display is pressed......

[bartlowj]

I would probably remove the system or do a System Reset.  The initial remote pairing should occur when you first add the system to your network and Soundtouch account. 

[coopersport]

I already did it 10 times!!! with pc and micro USB cable, with an iPhone and with an android, no option

[coopersport]

Just spoke with Bose Support, seems the eBay seller messed up the system, is brand new but the wireless receiver is Version II and is not compatible with the Controller, that's why I don't have the controller option in my speaker settings, does it make sense?