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May 12, 2015

Soundtouch adaptor removed



Another problem that has been outstanding for a long, long time. As you can see from the image below Soundtouch is unusable. The physical connections are fine. Sometimes waiting, sometimes restarting fixes this - but not for long. And if this weren't bad ennough (and just as you are settling down to watch the game), up pops this message to interupt - usually more than once. This problem was introduced by a prior upgrade and never fixed. Please Bose, what is happening, when will it be fixed?


connect.pngSoundtouch removed

Community Manager

Re: Soundtouch adaptor removed

Hi @grk999


I'm sorry to hear that you're having this issue.  This particular error you're seeing should have been corrected with a recent update.  If the SoundTouch adapter is fully up to date (ver. 18.0.11) and you're still having this issue, please reach out to your local support center HERE

Please select your country and select contact us at the bottom of the page. 


Warm regards,