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Audible Advocate
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Apr 9, 2017

Soundtouch bluetooth problems

Hi. I have a Soundtouch Bar (300), a 10 and a wireless link. When I try to stream audio from iphone or Mac computer to all speakers at once, although the 3 speakers appear connected on the Soundtouch app, when I click "Play All", either nothing happens, or 2 of the speakers get grayed out and they then appear named with the plus (+) sign to add them. However, when I click the + sign, they get added, but if I click "play all" again, the same thing happens. Needless to say,  I can't play music through the 3 speakers. Any advice?

 

Thanks!

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Jan 16, 2017

Re: Soundtouch bluetooth problems

Unfortunately this is a bug in the latest APP release. I suspect they will correct this soon. Once you add the speakers with the "+" sign, they should all work as expected (at least mine does)

Hopefully yours will too. Just don't press the "play all" button for now.

Audible Advocate
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Apr 9, 2017

Re: Soundtouch bluetooth problems

Hi. Thanks for writing. Unfortunately mine don't work. When I click "play all", everything goes away. Hopefully it's a bug that Bose bothers to fix quickly.

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Moderator - Retired
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Dec 5, 2016

Re: Soundtouch bluetooth problems

Hi jcit and Princeau99,

 

Thanks for the posts.  This issue will be resolved in the next SoundTouch software update.

 

Best Regards,

Brandon

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Audible Advocate
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Apr 9, 2017

Re: Soundtouch bluetooth problems

Hi. Do you know when will fix be released? The problem appears on Mac, PC and iphone/ioS. 

 

Thanks!

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May 16, 2016

Re: Soundtouch bluetooth problems

Hi jcit, 

 

This should be in the upcoming weeks. As we have more information, we will share. 

 

Thank you