mosemanja@pobox.com
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Oct 7, 2017

Soundtouch does not connect from my laptop or desktop

My Bose Soundtouch works fine with internet radio presets set in February.  Now my 20 and 30 work from the computers, but the Soundtouch does not.  I have reconnected it three times.  It will not play the internet radio stations, controlled from the computer, that the 20 and 30 play.  It just sits dumb on its old station, then the computer shows that it is no longer connected.

 

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Sep 25, 2014

Re: Soundtouch does not connect from my laptop or desktop

Hello mosemanja,

 

Curiously what would be the model or serial number of the SoundTouch device you are referring to? Have you tried to reboot the system by unplugging the power cord for a full minute, then plugging the power cord back in?

 

Let us know the serial or model number of the system and we can certainly assist from there.

 

Thank you,

-Michael