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brianandrus
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Jun 27, 2015

Soundtouch for Windows not connecting to Lifestyle 535

So I have a Lifestyle 535 and a Soundtouch 30, both on the local Wifi.
When I open the soundtouch app on my phone, everything connects fine.
When I open the soundtouch app on my windows computer, it only sees the Soundtouch 30 since the update.
I have tried reinstalling and rescanning the network to no avail.
Is there anything in particular I could do to help this?
Brian Andrus
1 REPLY 1
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Re: Soundtouch for Windows not connecting to Lifestyle 535

Hi brianandrus,
Since both systems appear on your phone app we know that the Lifestyle 535 has a good connection to your network and to the internet for streaming. Since this problem only shows up with the app on your computer, we can assume that this is a local detection issue for that machine. 
Let's look at the following:

  1. Does your computer connect by Ethernet or Wi-fi?
  2. Does your home have any additional Wi-fi hardware to increase the range? (Extenders, repeaters, access points etc.)
  3. If the connection is by Ethernet, are there any additional switches/hubs/etc. running in-line between the computer and the router?

Just to be safe, please also make sure to reset the Lifestyle 535 by unplugging power to it for a full minute. Test for detection on the computer after this, as this can clear up small software errors.


Let us know.