Steer clear of the Soundtouch 300 and its accompanying products
To all those out there interested in a connected speaker system, I urge you to consider alternatives to Bose and in particular the SoundTouch 300. I bought this product a couple of years ago in hopes of all that it promised to be: a connected speaker system to take on Sonos from a company I thought was a better brand. That has proven to be a complete lie. Facts that support my view:
- If you’re an Apple user, you could have had AirPlay when you bought the product only to find out that support was removed shortly after release. Oh, but what about AirPlay 2? Isn’t that coming soon? Well, it was announced in June 2018 to be released by the end of 2018. They’re now saying April 2019. Based on Bose’s track record, don’t expect it to happen anytime soon
- Apple Music user? You’ve been promised Apple Music compatibility for nearly two years. I hope you weren’t holding your breath. There remains no timeline for this
- How about the 5.1 potential with the Acoustimass 300 and the Virtually Invisible 300 speakers? Suffice it to say that they’re spotty at best. The subwoofer will randomly go into fits where it will burp and bubble inconsistent with what may be coming from the soundbar. The Virtually Invisible 300 speakers don’t seem to always connect either. You spend nearly $2,000 for the whole system and get significantly less value than that
- Want to play music through the Bose SoundTouch app? Good luck. The speaker will show up as working about 50% of the time if you’re lucky
- AND TO TOP IT ALL OFF... If you want to expand your speaker system, then good luck to you now. The latest and greatest from Bose is no longer compatible. In what is possibly the most consumer-offsensive move possible, Bose recently released a new line of speakers that is nearly IDENTICAL in form and substance to the SoundTouch 300 with the only addition of a microphone. It includes features that will not come to the SoundTouch 300 and it has new expandable speaker system that is INCOMPATIBLE with SoundTouch though it seems to be functionally the same
All-in-all, I am incredibly dissatisfied with this product. As someone who has owned other Bose products in the past and liked them, I’ve made the conscious decision to longer buy or support Bose products in any way. I think others should do the same. The company has chosen to be consumer-unfriendly and they do not deserve anyone’s business.