I just acuired a SoundTouch 130.
After few minutes, the sound decrese and disapear. There is no sound until I restart the system. Few minutes later, the sound decrease again until no sound.
Please give me the solution.
I'm sorry to hear that you are experiencing this issue. We'd be happy to help.
What source are you listening to when this happens (e.g. TV, DVD/Blu-Ray Player, SoundTouch, Bluetooth)? If possible, could you please try testing multiple sources to see if this happens for everything or just one source in particular? Also, how are you connecting the soundbar to your sources (HDMI or digital optical)?
Try adjusting the HDMI-CEC setting of the soundbar. You will need to connect your system to your home network and access these settings within the Bose SoundTouch app. Try setting the Soundbar to Alternate On, or Off, to see if these make any difference.
If the above doesn't work, I'd next suggest trying a system reset:
Let us know if these steps help!
Thank you for your help.
You will find hereafter the answer to your questions and recommendations.
Please note that today there is no more sound. Only the pictures appear. Also it is no more possible to connect the Acoustimass. I have tried the procedure explained in the book in vain.
I hope my answers will help you to find the problem and solve it.
Thank you in advance.
Thank you for providing these details. The CEC instructions I posted were actually for our SoundTouch 300 soundbar. This was my mistake. I will share the CEC instructions for your SoundTouch 130 below. However, we will first want to troubleshoot the bass module issue. A connection to the bass module is required for this system to produce sound.
First, what color is the LED indicator on the back of the bass module?
We should also try re-pairing the bass module to the console:
If the above steps are successful, and we still seem to be experiencing issues, you can then try different CEC settings:
Let us know if anything changes!