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Re: 11/20 Update: TuneIn/internet radio information

Hi @Rob Vanderbroeck,

 

Glad to hear your issue is now resolved!

 

Let us know if you have any other questions.

 

Warm Regards,

Joel 

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Re: 11/20 Update: TuneIn/internet radio information

Hello All,

 

Can you also try force closing out your SoundTouch application and relaunching it and let me know if the errors still happen?

 

We did release a cloud based update that will not require you to update the SoundTouch app or your system.

 

Thank you all for working with us.

 

Warm Regards,

Joel 

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Oct 24, 2016

Re: 11/20 Update: TuneIn/internet radio information


@Joel_D wrote:

Hello @thewild,

Thank you for letting me know about your error. 

Can you let me know what region you're in?

 

Radio : Maximum FM
TuneIn : https://tunein.com/radio/Maximum-FM-s142008/
Location : Belgium
I'll try to force close the Soundtouch App, but I've already tried from different devices and all gave the same error.
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Re: VRT radio stations delay

Hello @Gingerduval,

 

Thank you for posting.

 

I'm sorry to see you're having issues with your station.

 

Can you provide what region you're in?

 

Best Regards,

Joel 

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Nov 22, 2018

Re: 11/20 Update: TuneIn/internet radio information

Thanks you for reply.

We used to have this in our presets or we did a search and used them but they do not exist in TuneIn:

(Pakistan region)

Mast FM Lahore 103

FM 100 Islamabad

FM 101

Please add these to TuneIn

 

This does not work in TuneIn:

R Pakistan Urdu

Pakistan Urdu Adab Radio

Also on vTuner we had 1929 radio stations for the UK but there are a lot less in TuneIn.

Why can you not bring this back?

The old adage if it's not broken do not fix it should be of prime importance but you have broken it for all your customers.

I notice that Sonos offers a lot more streaming services such as radioplayer, gaana.com, etc listed here: https://www.sonos.com/en-gb/streaming-music. Does Bose have any plans for adding any of these?

Finally is there a delivery date for when we will have manual addition for any radio station?

I hope this can be resolved and we can continue to enjoy our Bose investment.

 

 

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Nov 21, 2018

Re: TuneIn Error 3103 for all Dutch QMusic internet radio

Hi Joel:

 

still getting 3103 errors when trying to play the following Hangzhou China stations in Ontario Canada, please fix asap:

 

1)  Zhejiang Auto Radio 107 FM

2)  Zhejing Fortune Radio 95.0 FM

3)  Shaoxing Radio - Auto - 106 FM

4) Xiashan People's Radio

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Re: 11/28 Update: TuneIn/internet Radio Information

We have been using Soundtouch radios for years and I was just about to buy a third one, when you decided to "update" your internet radio feature.

We are living in Germany, but like to listen Finnish national senders (YLE Radio Suomi). These channels are listed in "tunein" but 90% of time we get an error message 3103. So practically those are unavailable.

 

I was more than happy with my Soundtouch radios, but now they are as good as worthless to me!

 

Please give us the the previous internet radio back so that we can choose which feature we want to use.

 

Thank you in advance! 

 

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Channels not working

Hi!

None of the Finnish YLE channels are working in the Soundtouch TuneIn app.
(Error 3103)
Have reinstalled the device, unplugged it.. nothing works.

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Re: 11/20 Update: TuneIn/internet radio information

Hello Joel,

I still have problems with radios Melody & Classic FM - Spfia/Bulgaria, they are listed in TuneIn, but not playig - error 3103 ?

They are playing on my PC on the TuneIn app.

Radio ZRock Sofia/Bulgaria with very poor sound !

Cant find my favvorite Radio FM+ - Sofia/Bulgaria - missing on TuneIn.

 

Pleae Help & Cooperate _!

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Re: 11/20 Update: TuneIn/internet radio information

Hello Joell,

Same here in the Czech Republic, all the radiostations from Český Rozhlas do not work, I.e. Radiozurnal, Vltava, Dvojka, Sever, D-Dur and others.

Lasting for 14 days now, cannot play my favorite radios, giving error code 3104.

Thank you,
Michael Lažan