After spending hours trying to resolve what I thought were my connection problems with my radio presets and learned what was really going on, I filled out Bose's "contact Us" form and wrote of my complaints only to get a message saying "something went wrong" and they couldn't process my email. So, if you don't mind, I'd like to let off steam here on this forum; here is what I wrote: My internet radio presets have been the backbone of my SoundTouch speaker use for years. I just spent far too much time trying to fix a problem that wasn't in fact with my system. "Hmmm, that didn't work" and "Loading" and "Can't seem to find your speaker: are NOT adequarte responses when in fact one system has been replaced with another, with no warniong or indciation of the transition, forcing one into interacting with an entity with whom they have no agreement or relationship. This is incredibly high-handed and unethical behavior, and forcing me to engage with a company I know nothing about borders on bullying. Please bring back the internet radio presets back into service.
