zimaxociwo
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Nov 26, 2018

VRT radio stations delay

VRT radio stations delay

The radio stations have a delay of exactly 15 mins. This is not acceptable (no communication, tunein instead of vtuner)... My soundtouch 30 is rendered obsolete in this manner. 

Nobody had problems until someone decided to pull the plug on vtuner. It's a mess, fix it!

MichaelG
Audible Advocate
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Feb 11, 2017

Re: VRT radio stations delay

Same problem here since a couple of days! 15 min delay.

I can `t believe Bose does not perform decent TESTING before releasing a new SW.

 

Fix it asap

 

Michael

LucDe.Witte
Audible Advocate
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Nov 23, 2018

Re: VRT radio stations delay

I have finally received a reply to my question via facebook

Dag Luc, We zijn op de hoogte van de verschillende problemen die er zijn sinds de update. We doen ons uiterste best om deze zo snel mogelijk te verhelpen. We houden je op de hoogte. Fijne dag nog, Bose
 
en is er ook een datum waarop het probleem opgelost geraakt?
want dit is nu al een week, onaanvaardbaar voor een systeem dat zoveel gekost heeft, vind ik. Is er één of andere compensatieregeling voorzien?
 
Dag Luc, We kunnen er geen datum op kleven, maar we beloven wel dat we dit zo snel mogelijk willen oplossen. Fijne dag, Bose
danny_br
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Nov 26, 2018

Re: VRT radio stations delay

hmm,

 

joe-fm and nostalgie don't have this problem !

 

Rgrds,

Danny

FWeyn
Friendly Fanatic
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Jul 30, 2017

Re: VRT radio stations delay

Delay on VRT stations seems to be solved!

Huppeldepup
Audible Advocate
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Nov 25, 2018

Re: VRT radio stations delay

Problem fixed since yesterday apparently

Billy
Audible Advocate
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Jan 4, 2015

Re: VRT radio stations delay

Thank you for solving the VRT issue. Remains the RTBF issue to be solved.

Wbl
Audible Advocate
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Sep 21, 2017

Re: VRT radio stations delay

Yes, it is solved.

VRT stations are now even 5 seconds earlier now than via my Home Mini.

 

MarcS
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Jul 10, 2015

Re: VRT radio stations delay

Seems to be solved. (although without any communication...)

Still the RTBF needs to be solved as so many others in other countries.....

LucDe.Witte
Audible Advocate
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Nov 23, 2018

Re: 11/20 Update: TuneIn/internet radio information

Ok !

Ik can confirm the delay has gone now.   Of course, nobody bothered to communicate this. 

 

Still not impressed by the way Bose handles customer complaints, but let's be happy, we have (more or less) returned to our earlier situation.