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Quiet Contributor
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Oct 28, 2017

Two second delay

Hi All,

 

I'm new here so please excuse me if I am in the wrong area to ask for help regarding a two second delay between my ST300 and ST20 both of which are new. The ST300 has no delay with the telivision however the ST20 is the problem child.

 

I have changed between bands but with no difference. The router is a Netgear DGND3700

 

Look foward to hearing back with a possible solution.

 

Regards; Rob

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Moderator - Retired
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May 16, 2016

Re: Two second delay

Hi Rob, 

 

Thank you for the question. Does this delay only happen when you're rebroadcasting television audio to the SoundTouch 20? Or does the delay also happen if you're using an audio SoundTouch source as well, like Internet Radio, Spotify, Pandora, or Deezer? If the delay is only from television audio that's connected to the soundbar, and not other sources, this is currently normal operation. One of our other moderators mentioned it in the thread HERE. If this is also happening with SoundTouch sources, please let us know so we can try and troubleshoot. 

 

Kind Regards