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Bose product name - Two soundtouch 20 and one soundtouch 10
Country - UK
Firmware Version - Not sure
App Version - Not sure
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
ANDRIOID AND IOS
Detailed description of the issue and steps to reproduce
At the end of my tether....xmas day "play all" worked well, then one of the ST20 disconnected and for the last 24 hours i have tried every concievable changes and recommendations using the setup app on both my IOS apple phone and my Galaxy tab 2 android tablet and i can get 2 of the 3 devices working byt i cannot get the third one. I cannot believe that these issues are still happening as it is not the first time i have had ussues. The whole setup process also differs between ios and Adroid. IOS asks me to connect to bose network but Android does not
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
At a quiet home
When did you start to experience the issue? Did it work correctly previously?
Works well occassionally
Any troubleshooting steps you took
All suggestions recommended from Bose forum