Mar 1, 2017
The last time I power reset my router and stereo-paired speakers, I had hopes the fix would be permanent because (1) for the first time ever, one of my speakers was recognized and easily added to the system after I manually added the first speaker, and (2) my speakers then worked fine for 16 straight days, which was a post-May 15 record for me. But last night they crapped out. Back to square zero.
Just copy & pasting info from the product specification: (S.... P 3)
"Connects to your home Wi-Fi network with any 802.11 b/g/n router.
802.11n only network configurations are not supported—you can either change the router settings to 802.11 b/g/n or connect a Sonos product to your router"
Bottom line is that Play all/Group all (by a different brand) just works...
Out of respect to all Bose Play-all affected customers (I still feel your pain and frustration) - I don't want to disuss the details and do head to head comparison, but just to let you know: today - after more than 2 months I've been finally listeting to the same music coming out from all three rooms where I just set up my new multiroom system - unfortunatelly made by someone else than Bose.
This post may get deleted by Bose
This is riduculous...
Number of replies and views of this topic within this forum speak for itself - Play all is the most discussed issue here.
If one would extrapolate and consider that on average only 5-7% of users who are somewhat affected by a given problem go online and reach out for help - the rest is still affected, but is not voicing their concerns online - the total would make up for a large number of users who if using the wifi option (BT seems to be working relatively fine) should get much better treatment from a big brand and premium company such as Bose.
Glad I was still covered by the 2 year warranty and already switched to Sonos - and guess what: Group all as they call the feature - works like a charm. Do you hear me Bose?
out of curiosity I did dig out the Bose Community Guiidelines - hardly can see anything that would justify the removal of any of my posts.
BOSE censorship in action - Brandon_M you yet have to reply with any update on the PLAY ALL issue....interesting...
community guidelines below for your info (let's see if this post will get deleted or if I will get banned from the forum now...):
Welcome to the Bose Community!
The mission of this online community is to provide a peer-to-peer and direct support channel for Bose product owners.
While our community is aimed at Bose customers and users, we welcome everyone with an interest in audio and sound, as long as you observe these community rules:
By using these forums, you agree to follow these rules as well as the full Terms of Service for the Bose Community. We thank you, and your fellow community members thank you.
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And it gets better - here is what I get when trying to reply to Brandon_M PM trying to prevent me from posting further on the PLAY ALL issue:
Correct the highlighted errors and try again.
So he is not allowed to get PM but he can send them - very good - please draw your own conclusions about the state of affairs at BOSE...
Do you really feel this is an acceptable fix?
So here's what has been working for me.
I do NOT turn off my speakers. Ever.
I have 4 SoundTouch 10s setup near to my router. One is my "master" for connection to Bluetooth via my iPhone 7 (where I also do not turn off the app -- ever).
When I want music, I open the app, I set the master speaker to Bluetooth and connect, and then hit Play All.
That's it -- it works across all four speakers. UNLESS someone in my house ever turns a speaker off by hitting Power or using the remote... then that speaker is off the grid entirely and I have to reconnect it manually to the WiFi next time I want to use it.
I will either just leave the house (severing Bluetooth connection) or hit "AUX" on the master speaker anytime I want to stop playing music.
It's been almost 2 weeks now and this has been working consistently for me.
Jun 26, 2017
In other words: we the few don't matter.
When will you have the courtesy to post an update on the status on the progress being made to solve this issue (PLAY ALL feature is the reason why many of us bought many of the soundtouch products after all).
Why is there is still no update from the BOSE team on this?
You don't need any more logs so you should at least know what the issue is and have some idea about the resolution timeline.
ANSWER PLEASE rather than sending me PM Threats to remove my posts and cancel my access to the community.
I've been informed by the escalation team that they no longer need you to collect logs, and they thank you very much for your assistance. They haven't said what might be happening or when a fix may be implemented, but they're aware we're anxious to hear about it.