I cannot add my SoundTouch 20 to my account. I've tried lots of resets/turning routers off/using my iphone and my windows laptop.
I can rename the speaker, but directly after this is says that something went wrong and exits:
It just says 'something went wrong'.
I am connecting to a BT Home Hub. The system is connected to the wifi. It has ip address 192.168.1.116.
Sorry to hear about the difficulties you're having with your speaker. Is this a first time setup? Have you done a factory reset of the system (VOL- and 1 on the system for 10 seconds)? If you press VOL- and 5 for 5 seconds and go to screen 4.2, what is the software version that is installed?