Unable to pair Soundtouch 20 to app
I've purchased a Soundtouch 20 about a month ago - initially it worked as expected.
Recently I had to change my wifi network's SSID: following that, the speaker was still working fine using presets or Spotify connect, but the app no longer found the speaker.
I ended up performing a factory reset of the speaker, but still cannot pair the speaker to the app, either using my computer (Mac) or phone (Android).
Latest steps I've tried:
- reset the router
- reset the computer
- factory reset of the speaker using 1 & vol-
=> I get solid amber wifi icon
- start the app on my computer, start pairing using USB
=> speaker is found on USB, continues to wifi setup
- enter network name & password
=> wifi icon blinks white, then turns solid white
=> my router console shows the speaker is connected to my network
=> soundtouch app does not find the speaker on wifi, ends up in "Can't find speaker, possible firewall problem" message.
I tried turning off completely my computer's firewall, but same result.
At some point I also tried the alternate setup using buttons 2 & vol-, but the app still could not find the speaker. Tried the setup both from my phone and computer, same result.
So I've pretty much exhausted all the options I could find, hope someone can help !