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Jan 20, 2017

Re: Update for issues with Firmware 14.0.33 ?

Brent_B

the software version for my Samsung TV is version 1168 and I did a check and it's the most current version.

The only other devices I have connected to the TV is a FIOS DVR/converter box from Frontier, and a Amazon Firestick.

I normally watch TV via the FIOS converter so I don't know if it would disconnect if I was using the Firestick.

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Re: Update for issues with Firmware 14.0.33 ?

Can I force to re-install the Firmware 14.0.33?

 

After updated, I have this error all day!!! (4004 / 0)

 

Thank you.

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May 16, 2016

Re: Update for issues with Firmware 14.0.33 ?

Thank you for clarifying, Jingmoy. I have sent that up to our software team as well. 

 

Thank you 

-Brent 

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Re: Update for issues with Firmware 14.0.33 ?

Hi Galeras,

 

Many apologies that you are experiencing this. Can you try the troubleshooting steps located in the article HERE?

 

Thank you 

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Re: Update for issues with Firmware 14.0.33 ?

I tried all the options witout a solution.