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Rremto
Participant
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Registered since

Jan 4, 2019

Vertical lines on the screen of my Soundtouch 30

I just opened my brand new Soundtouch30, did the update, start streaming music nicely...and few hours later i now have 2 permanent vertical lines on the screen. Tried to factory reset, they are still there. I dont know what to do, thanks for your help
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Joel_D
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Dec 5, 2016

Re: Vertical lines on the screen of my Soundtouch 30

Hello Rremto,

 

Thank you for posting and welcome!

 

I'm sorry to see you're having display issues on your new SoundTouch 30.

 

The best resolution would be contacting technical support over the phone for a replacement system.

 

If you go HERE, select your region, scroll to the bottom of the page, choose "Contact Us" and a phone number will be displayed for support.

 

Let us know if you have any other questions.

 

Kind Regards,

Joel - Community Support