Oct 6, 2014
Oct 16, 2014
Nov 2, 2014
Sep 11, 2014
From your description, it appears that the reason that the SoundTouch 20 is defaulting to 50% volume is due to the plug timer you are using. Unplugging the power (or cutting the power via this timer) for 4+ minutes will reset the device and clear any memory of its last volume state. When the timer gives it power again, it will reboot and return to the initial 50% volume.
To avoid this: Simply remove the plug timer and allow the hardware to stay powered up in it's stand-by state when not in use. When in this power-saving state, the SoundTouch 20 will show a dim Wi-Fi LED and the SA-4 LED on the connection panel will blink slowly (1 sec on, 3 sec off). This will allow the systems basic memory of the last volume level will be saved between uses.
Unplugging or disconnecting power to any SoundTouch product would absolutely cause this problem. For other users experiencing similar issues, please look for anything which could be cutting power to your device when not in use. (Timers, "Green" power strips, outlets controlled by wall-switches, etc.) Make sure your product has steady access to power, even when you are not listening to it.
Jan 16, 2015