Vbg
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Dec 19, 2014

Wave Soundtouch 20 won't connect to Amazon Music

I turned on my Wave Soundtouch 20  today and it began a software update.

After the update I added the Amazon music app.

The unit will not connect to Amazon music. I get an error 6151 that's reads try again later each time I try to use the app.

I turned it off and back on several times and nothing changed.

Anyone had this problem?

Thanks.

4 REPLIES 4
thanosgems
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May 7, 2018

Re: Wave Soundtouch 20 won't connect to Amazon Music

Im also having this problem, please let me know if you find any solution.

Joel_D
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Dec 5, 2016

Re: Wave Soundtouch 20 won't connect to Amazon Music

Hello @Vbg and @thanosgems,

 

Thank you both for posting. What current countries do you both reside in?

 

Let us know the response.

 

Kind Regards,

Joel - Bose Support

Vbg
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Dec 19, 2014

Re: Wave Soundtouch 20 won't connect to Amazon Music

USA

Brandon_M
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Dec 5, 2016

Re: Wave Soundtouch 20 won't connect to Amazon Music

Hi Vbg,

 

Thanks for the info.  Which version of Amazon Music do you have?  Do you have Prime, or Unlimited?

 

Do any other sources work?

 

Best,

Brandon - Community Support